We strive to deliver your order as quickly and efficiently as possible. Please read the following shipping guidelines to ensure a smooth experience:
Processing Time:
- All orders are processed within 5-10 business days, excluding weekends and holidays.
- Once your order has been processed, you will receive an email with tracking information.
Shipping Rates & Delivery Times:
- We offer standard and express shipping options.
- Shipping fees are calculated at checkout based on your delivery location and chosen shipping method.
- Estimated delivery times are as follows:
- Standard Shipping: 7-12 business days
- Express Shipping: 5-7 business days
- Please note that delivery times may vary based on location, weather conditions, and other factors beyond our control.
Free Shipping:
- Enjoy free shipping on orders over $100! No code is needed – simply reach the $100 threshold at checkout for free standard shipping.
International Shipping:
- We currently ship to select international locations. Shipping fees and delivery times will vary based on the destination.
- Customs duties and taxes may apply depending on the destination country, and the recipient is responsible for any additional fees.
Order Tracking:
- Once your order ships, you will receive a tracking number via email so you can follow your package’s journey.
- You can also check the status of your order by logging into your account.
Address Errors:
- Please ensure that your shipping address is accurate at the time of checkout. We are not responsible for items delivered to an incorrect address due to an error on the customer’s part.
- If there’s an issue with your address, contact us as soon as possible, and we will do our best to assist you.
Lost or Stolen Packages:
- If your package is lost or stolen, please contact the carrier directly with your tracking number. Unfortunately, we are not liable for packages once they are in transit.
Packaging:
- We use eco-friendly packaging whenever possible, ensuring your order arrives safely and sustainably.
Thank you for choosing to shop with us! If you have any questions about shipping, don’t hesitate to reach out to our customer service team.