At Double Red, we strive to make your shopping experience as smooth and secure as possible. Please review our Payment Policy for important information regarding your payment methods and transactions.

1. Accepted Payment Methods We accept the following payment methods for online purchases:

• Credit and Debit Cards: Visa, MasterCard, American Express, Discover, and other major cards.
• PayPal: Secure payments through your PayPal account.
• Shopify Payments: We also accept payments via Shopify’s secure payment system.
• Other Payment Methods: Depending on your location, additional payment methods may be available.

2. Payment Authorization When you place an order, we will immediately authorize your payment method for the total purchase amount, including taxes and shipping fees (if applicable). Your payment will be processed once the order is confirmed and shipped.

3. Order Confirmation and Billing After completing your payment, you will receive an order confirmation email with details of your purchase. Please review the details for accuracy, including your billing and shipping information. If there are any discrepancies, please contact us immediately to resolve them.

4. Payment Security We prioritize the security of your personal and payment information. All transactions on our website are processed using SSL (Secure Socket Layer) encryption, which ensures that your data is transmitted securely. We do not store any sensitive payment information on our servers.

5. Taxes and Fees Sales tax will be applied to your order where applicable, depending on your location. Taxes will be calculated and displayed at checkout. Additional fees, such as shipping costs, will also be calculated during checkout and are the responsibility of the customer.

6. Failed Payments If your payment is declined or fails to process, your order will not be confirmed, and you will be notified to provide an alternative payment method. If we do not receive payment or confirmation within a reasonable time, we reserve the right to cancel the order.

7. Payment Disputes and Chargebacks If you dispute a charge or initiate a chargeback, please contact our customer service team immediately to resolve the issue. We will work with you to address any concerns before you proceed with a chargeback. Unresolved disputes may result in suspension of your account or future purchases.

8. Pre-Orders and Backordered Items For pre-orders or backordered items, your payment will be processed once the item is in stock and ready for shipment. We will notify you of any delays or updates regarding your order.

9. Currency All payments are processed in Currency at that date, and we do not accept payments in any other currency at this time. If you are ordering from outside, your credit card or payment provider may apply conversion fees based on current exchange rates.

10. Refunds Refunds will be processed according to our [Return & Exchange Policy]. Payments made via credit card will be refunded to the original payment method, and PayPal payments will be refunded to your PayPal account. Please allow up to 10 business days for the refund to be reflected on your account.

11. Contact Us If you have any questions regarding your payment, please do not hesitate to reach out to our customer support team.